Middle+ TechOps Engineer

We are looking for a technical specialist to join a global FinTech project. This role focuses on advanced troubleshooting using AI tools and high-level automation to maintain a complex trading ecosystem.

• AI-Driven Troubleshooting: Use LLMs (Claude, Cursor) and MCP to accelerate root-cause analysis and incident resolution.
• Monitoring: Build and maintain Grafana/Datadog dashboards to track service health and detect anomalies.
• Automation: Write Python scripts for bulk operations, API retries, and data migrations.
• Incident Management: Investigate technical issues end-to-end and provide structured reports for the development team.

• English: C1 level.
• Experience: 2+ years in TechOps or Technical Support (Fin.
• Tech Stack: Proficiency in Python and Observability tools (Grafana/Datadog).
• Fundamentals: Strong understanding of Networking (HTTP/gRPC), Microservices, and CS basics (CPU/RAM).
• AI Skills: Experience integrating AI tools into daily technical workflows.

• Remote Work: Flexible environment (LATAM timezone).
• Tech-Forward Culture: Work with the latest AI-integrated systems and professional-grade monitoring.
• Growth: Opportunity to master AI-assisted operations in a high-load financial environment.